• Benefits Coordinator

    Job Functional Area
    Human Resources
  • Overview

    The Benefits Coordinator will assist in the administration of the employee benefits process. The Coordinator will report to the Benefits Manager. The Coordinator will assist employees with benefits questions, enrollment, maintain employee database and files and may help with payroll and insurance billing. The Coordinator will sit in South Carolina location.


    • Administer various employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 401(k), and wellness benefits.
    • Conduct benefits orientations and explain benefits self-enrollment system.
    • Maintain employee benefits filing systems and ensure benefits changes are entered appropriately in payroll system for payroll deduction and review bi-weekly payroll deductions.
    • Verify the calculation of the monthly carrier billing invoices for all group insurance carriers and maintain statistical data relative to premiums, claims and costs. Resolve administrative problems with the carrier representatives.
    • Answering employee benefit and 401K questions via email and phone.
    • Resolve employee issues with health, dental, life and other related benefit claims with insurance providers and other benefits administrators.
    • Assist HR manager in obtaining statistics and information in renewal process of any health, life and retirement plans that benefit the company.
    • Provide benefit assistance with acquisitions or new locations.
    • Assist with the annual Open Enrollment process.
    • Track and Assist with any Affordable Care Act (ACA) reporting process.
    • Coordinate and follow up with Benefit Manager on benefit plan changes.
    • Assist Manager on any, all benefit needs for employees.
    • Assist Manager in ADP benefit system.
    • Administrate COBRA, LOAs, FMLA usage and other issues as required by our in-house regulations and legal requirements.
    • Coordinate workers' compensation claims with third-party administrator. Follow up on claims.
    • Other duties as assigned.


    • 2-3 years of general benefits experience
    • Experience in ADP
    • Ability to handle confidential matters appropriately.
    • Ability to multi-task, prioritize and re-prioritize as necessary.
    • Demonstrate excellent customer service skills.
    • Demonstrate strong oral and written communication skills.
    • Intermediate to advanced Excel proficiency
    • Strong computer skills specifically MS Word, Outlook for Windows, and Internet Explorer. Ability to effectively communicate and work with varied personality types.
    • Multi-state benefit plan knowledge preferred


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