Sr. Systems Engineer

As a Sr. System Engineer within IVC’s Information Technology team, this individual plays a critical role working closely with the business and across the Information Technology organization defining, delivering and supporting IT technical solutions and supporting roadmaps.  In summary this position:  Is responsible for the overall systems infrastructure including engineering, implementation and integration, and technical services and support.  Defines specifications for operating systems applications and modifies/maintains existing applications.  Designs, installs, maintains, and administers infrastructure including hardware, software, and various configurations.  Designs and deploys systems based on business/user requirements.

Salary Range : $100K-$130K/year

• Performs maintenance on existing operating systems and hardware.
• Evaluates, engineers, tests, recommends, and implements secure infrastructures.
• Acts as a resource for system escalation issues.
• Documents platforms and processes for ongoing operations.
• Gathers business requirements for system design.
• Researches and develops future technologies.
• Monitors overall performance to proactively identify potential issues and tune appropriately. Investigates and resolves system problems and system performance.
• Schedules and coordinates installation and maintenance of software/hardware on the network and ensures compatibility of all communications and computer hardware/software.
• Performs root cause analysis on failed components and implements corrective measures.
• Provides ongoing information to leadership, customers, and peers regarding enhancements, innovations and solutions.
• Responsible for following company specific systems engineering standards.
• Periodic inspections of assigned data centers to ensure policies are being upheld.
• Responsible for floor space allocations and related rack and rack peripheral infrastructure build out to accommodate hardware installations and moves.
• Responsible for generating and communicating Data Center metrics.
• Responsible for management of data center operations–owned inventory.
• Communicates provisions of data center policies and standards to the corporation and facilitates customer understanding of processes and procedures.
• Plans and coordinates with various cross-functional teams and vendors to ensure present and future capacity/scalability.
• Designs and implements global infrastructures.
• Helps set the direction of the systems engineer group.
• Mentors/coaches less experienced system engineers.
• Drives projects that are cross-functional and integrates various systems/platforms.
• Regularly assists in orienting, training, assigning, and checking the work of lower level systems engineers.
• Prioritizes work as it relates to the achievement of IVC's short and long- term business goals and objectives.
• Responsible for complex testing and analysis of all elements of the computer systems.
• Provides guidance and direction to junior level system engineers.
• Regularly assists in orienting, training, assigning and checking the work of lower level engineers.
• Establishes system priorities as they relate to IVC's achievement of short and long-term business goals and objectives.
• Analyzes and provides innovative solutions to system engineering and design projects.
• Represents the organization in front of critical audiences such as clients/customers/vendors/executives
• Other duties as assigned.

Education:  Undergraduate degree and 8+ years relevant experience or Graduate degree and 6+ years relevant experience.

Skills & Knowledge:  Knowledge of system development methodology, project management, analytical/problem solving skills and relevant development and technology skills. 

• In-depth disciplinary knowledge; leverages business acumen and subject matter expertise.
• Provides deep subject matter expertise, advice and program delivery.
• Contributes to the development of new techniques and plans within area of expertise.
• In-depth understanding of the company goals, customer requirements and knowledge of competitor practices.
• Thorough understanding of the company's business priorities, strategy and direction.
• Thorough understanding and management of internal customer business needs and expectations.
• Manages projects and program execution.
• Advanced proficiency in server administration (Windows, Linux, etc.).
• Advanced proficiency in common Hypervisor technologies (VMWare, etc.)
• Advanced proficiency in server storage and SAN’s.
• Advanced proficiency in Citrix / VDI environments.
• Advanced proficiency in cloud based XaaS technologies (e.g. Azure, Exchange Office365, etc.) including engineering and implementing public and hybrid solutions that take into account: 
• Advanced knowledge and adaptation of emerging technologies and frameworks to reduce costs, effort and maintenance.
• Advanced proficiency in the establishing and implementing general IT control processes such as access, backup & recovery and DR (Zerto/DRaaS)